{"id":19046,"date":"2026-03-18T21:21:33","date_gmt":"2026-03-18T20:21:33","guid":{"rendered":"https:\/\/bioboostx.com\/staging_emil\/?page_id=18132"},"modified":"2026-05-15T13:29:51","modified_gmt":"2026-05-15T11:29:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/bioboostx.com\/pl\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"row\"  id=\"row-645680602\">\n\n\t<div id=\"col-286028664\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"gap-2074559847\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2074559847 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Frequently Asked Questions<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n<div class=\"accordion\">\n\t<div id=\"accordion-1769697408\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1769697408-label\" class=\"accordion-title plain active\" href=\"#accordion-item-when-will-i-receive-my-tracking-link?\" aria-expanded=\"true\" aria-controls=\"accordion-1769697408-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prze\u0142\u0105cznik\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>When will I receive my tracking link?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1769697408-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-1769697408-label\">\n\t\t\t\n<p>You will automatically receive your tracking link by e-mail as soon as your order has been packed and handed over to DHL. Please also check your spam folder if you cannot find the message.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2574681309\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2574681309-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-does-shipping-take?\" aria-expanded=\"false\" aria-controls=\"accordion-2574681309-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prze\u0142\u0105cznik\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How long does shipping take?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2574681309-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2574681309-label\">\n\t\t\t\n<p>For most destinations, economy shipping via DHL typically takes around 2\u20134 business days, while express shipping via DHL Express is usually around 1\u20132 business days. These time frames are indicative and can vary depending on the destination country and customs processing.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1967497948\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1967497948-label\" class=\"accordion-title plain\" href=\"#accordion-item-which-shipping-provider-do-you-use?\" aria-expanded=\"false\" aria-controls=\"accordion-1967497948-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prze\u0142\u0105cznik\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Which shipping provider do you use?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1967497948-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1967497948-label\">\n\t\t\t\n<p>We currently ship with DHL only and offer standard DHL services as well as DHL Express. The specific service used for your order is shown in your order or shipping confirmation.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3881992030\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3881992030-label\" class=\"accordion-title plain\" href=\"#accordion-item-which-shipping-methods-do-you-offer-and-what-are-the-conditions?\" aria-expanded=\"false\" aria-controls=\"accordion-3881992030-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prze\u0142\u0105cznik\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Which shipping methods do you offer and what are the conditions?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3881992030-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3881992030-label\">\n\t\t\t\n<p>We offer standard DHL parcel services as well as DHL Economy and DHL Express options, and for small or lightweight international shipments we may use DHL Warenpost International where appropriate. The available services and prices are shown during the ordering process or in your order confirmation; any customs duties or import fees are not included and may be charged separately by local authorities.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-123364515\" class=\"accordion-item\">\n\t\t<a id=\"accordion-123364515-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-have-a-minimum-order-value-or-first-time-customer-discounts?\" aria-expanded=\"false\" aria-controls=\"accordion-123364515-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prze\u0142\u0105cznik\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you have a minimum order value or first-time customer discounts?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-123364515-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-123364515-label\">\n\t\t\t\n<p>Whether a minimum order value or specific promotions for first-time customers apply depends on our current commercial conditions. The binding information is what you see in the shop and in your quotation and order confirmation.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2729686433\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2729686433-label\" class=\"accordion-title plain\" href=\"#accordion-item-which-payment-methods-do-you-offer?\" aria-expanded=\"false\" aria-controls=\"accordion-2729686433-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prze\u0142\u0105cznik\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Which payment methods do you offer?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2729686433-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2729686433-label\">\n\t\t\t\n<p>We currently accept credit card payments, Google Pay, classic bank transfer, direct bank transfer and selected cryptocurrencies. Supported cryptocurrencies are BTC, ETH, USDT (Tether) and XRP.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-504004699\" class=\"accordion-item\">\n\t\t<a id=\"accordion-504004699-label\" class=\"accordion-title plain\" href=\"#accordion-item-which-countries-do-you-ship-to,-and-what-about-customs?\" aria-expanded=\"false\" aria-controls=\"accordion-504004699-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prze\u0142\u0105cznik\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Which countries do you ship to, and what about customs?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-504004699-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-504004699-label\">\n\t\t\t\n<p>We ship to various countries as far as legally permissible and as supported by DHL for the selected service. Any customs duties, taxes or import restrictions are determined by local law, must be handled by the recipient and may affect delivery times, especially for non-EU countries.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2688573348\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2688573348-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-about-peptide-purity?\" aria-expanded=\"false\" aria-controls=\"accordion-2688573348-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prze\u0142\u0105cznik\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What about peptide purity?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2688573348-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2688573348-label\">\n\t\t\t\n<p>Our peptides are available in defined purity grades, which are specified in the product description or quotation. The actual purity of a given batch is documented in the Certificate of Analysis (CoA) that is supplied with the product or provided on request.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2530045576\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2530045576-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-your-products-intended-for-private-use?\" aria-expanded=\"false\" aria-controls=\"accordion-2530045576-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prze\u0142\u0105cznik\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Are your products intended for private use?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2530045576-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2530045576-label\">\n\t\t\t\n<p>No. Our products are intended strictly for laboratory and research use only and are not designed or approved for use in or on humans or animals. They must not be used as medicinal products, dietary supplements, food or cosmetic products, and it is the customer&#8217;s responsibility to comply with all applicable regulations.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-756374587\" class=\"accordion-item\">\n\t\t<a id=\"accordion-756374587-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-provide-dosing-recommendations?\" aria-expanded=\"false\" aria-controls=\"accordion-756374587-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prze\u0142\u0105cznik\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you provide dosing recommendations?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-756374587-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-756374587-label\">\n\t\t\t\n<p>No. We do not provide any dosing, application or therapy recommendations. The planning and execution of experiments, including any handling or preparation of the products, is the sole responsibility of appropriately qualified professionals.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3113597478\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3113597478-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-an-overview-or-consultation-on-peptides?\" aria-expanded=\"false\" aria-controls=\"accordion-3113597478-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prze\u0142\u0105cznik\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you offer an overview or consultation on peptides?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3113597478-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3113597478-label\">\n\t\t\t\n<p>We provide technical information and specifications for our products, as well as general overviews of available peptide formats where appropriate. However, we do not offer individual medical advice or recommendations for specific applications, indications or treatment decisions.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3002056230\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3002056230-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-contact-you?\" aria-expanded=\"false\" aria-controls=\"accordion-3002056230-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prze\u0142\u0105cznik\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How can I contact you?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3002056230-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3002056230-label\">\n\t\t\t\n<p>You can reach us via WhatsApp at +49 1590 4950209 from Monday to Friday, 9:00\u201318:00 CET. This is currently our primary contact channel for customer inquiries.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":338,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19046","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bioboostx.com\/pl\/wp-json\/wp\/v2\/pages\/19046","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bioboostx.com\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bioboostx.com\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bioboostx.com\/pl\/wp-json\/wp\/v2\/users\/338"}],"replies":[{"embeddable":true,"href":"https:\/\/bioboostx.com\/pl\/wp-json\/wp\/v2\/comments?post=19046"}],"version-history":[{"count":1,"href":"https:\/\/bioboostx.com\/pl\/wp-json\/wp\/v2\/pages\/19046\/revisions"}],"predecessor-version":[{"id":23396,"href":"https:\/\/bioboostx.com\/pl\/wp-json\/wp\/v2\/pages\/19046\/revisions\/23396"}],"wp:attachment":[{"href":"https:\/\/bioboostx.com\/pl\/wp-json\/wp\/v2\/media?parent=19046"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}